Contact US – Perssia Support & Customer Care

Contact Us

Contact Us at Perssia, because customer satisfaction is our top priority. Whether you have questions about your order, shipping, products, returns, or anything else, our support team is always ready to assist you.

We’re Here to Help

We aim to respond to all inquiries as quickly as possible and provide professional, reliable support every step of the way.

Shipping Rates & Delivery Estimates
We offer reliable shipping options for all of our customers. Please find our estimated delivery times below:
  • United States: 5 to 10 Business Days (Insured Ground Shipping)
  • International: 10 to 15 Business Days
Please note: Order processing takes 1–3 business days prior to dispatch. Tracking numbers will be emailed automatically as soon as your package leaves our fulfillment hubs.
Customer Support Contact Information
We are here to help. Reach out to our dedicated team through any of the channels below:
  • General Inquiries: admin@perssia.com
  • Returns & Refund Department: return.store@perssia.com
  • Customer Service Phone: +1 (508) 330-4929 (Available Mon-Fri, 9 AM – 5 PM EST)
Our Mailing Address
Perssia Lifestyle Essentials
800 Sycamore Ln
Wilmington, DE 19807
Note: This location serves strictly as our administrative home office. We do not operate a physical showroom or customer storefront here. All returns must be authorized via email and sent to our designated fulfillment center addresses.

Return Instructions

All return shipments require prior authorization — please contact us before sending any items back to receive the correct return address.

Since our products may ship from different fulfillment centers and supplier warehouses, every approved return request will receive:

  • Detailed return instructions

  • The correct return shipping address

  • Return authorization guidance from our support team

Unauthorized returns sent to the wrong address may experience delays or may not qualify for a refund or replacement.

Response Time

Our customer support team typically responds within:

  • 24–48 business hours

We appreciate your patience and thank you for choosing Perssia.

Our Commitment

At Perssia, we believe great service matters just as much as great products. We are committed to making your shopping experience smooth, secure, and enjoyable from start to finish.

Thank you for being part of the Perssia family.